Returns & Exchanges
If you are not completely satisfied with your purchase, you may return or exchange your item within 30 days of delivery, provided it is in its original condition.
1
Initiate Return
Log into your account and select the order you wish to return to generate a Return Authorization number.
2
Pack Your Item
Securely place the jewelry in its original packaging, including all certificates of authenticity and tags.
3
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
4
Receive Refund
Once our quality control team inspects the item, your refund will be processed to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing